Privacy Policy

This policy explains what personal information we collect when you visit or buy from this store, why we collect it, and what we do with it.

Who we are

This store is operated by [LEGAL BUSINESS NAME], [REGISTERED ADDRESS]. You can reach us at [SUPPORT EMAIL].

What we collect

When you browse. Your browser and device type, operating system, IP address, referring site, time zone, and which pages you look at. This comes from cookies, log files and web beacons. We call this Device Information.

When you order. Your name, billing address, shipping address, email address, phone number and payment details. We call this Order Information. Card details are handled by our payment processor and are not stored on our systems.

Why we use it

To take payment, ship your order, send you invoices and order confirmations, and answer your questions.
To screen orders for fraud and risk.
To improve the store and, where you have agreed to it, to show you advertising and send you email.

Who we share it with

We use Shopify to run this store, our payment processor to take payment, and our fulfilment and shipping partners to get your order to you. Each receives only what it needs to do its job. Where you have consented, we also use analytics and advertising services, which may include Google Analytics and Google Ads.

We may also disclose information where the law requires it, or to protect our rights.

We do not sell your personal information.

How long we keep it

We keep order records for as long as we are legally required to, which is normally several years for tax and accounting purposes. Marketing contact details are kept until you unsubscribe.

Your rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email [SUPPORT EMAIL] and we will respond within 30 days.

If you are in the European Economic Area or the United Kingdom, your information may be transferred outside your country, including to the United States, and you have the right to complain to your local data protection authority.

If you are a California resident, you have the right to know what personal information we collect, to ask for it to be deleted, and not to be discriminated against for exercising either right.

Cookies and do not track

We use cookies to keep your cart working and to understand how the store is used. You can block cookies in your browser, though parts of the store will stop working if you do. We do not change how this site behaves when we see a Do Not Track signal.